There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. If you’ve ever called a company and been greeted by a ...

The hold times for people calling for help from Kansas City Police at times have topped two minutes. Police hope a proposed auto attendant could help, but the fire department says the change would be ...

DTC was able to leverage its position to sell the city a speech-enabled auto-attendant system, increasing its own revenue while meeting the need for a better solution to handle City Hall's incoming ...