The elevator at this Legoland theme park hotel in Carlsbad, California, only rises three floors, but it's an action-packed trio. The Disco Elevator has walls emblazoned with Lego people, a disco ball ...

Next time you book a hotel, consider asking for a room on a lower floor. Taking the stairs may be good for your health in more ways than one. There’s a growing body of evidence that using an elevator ...

While most elevators serve as mundane mechanical boxes that transport passengers from point A to point B, some hotels are turning them into attractions in their own right. From futuristic, rocket-ship ...

The elevator in the San Francisco St. Regis hotel is a striking example of anticipatory customer service, the highest of the three levels of customer service I yammer on about in customer service ...

Reporting from San Diego — Everyone has ups and downs at work. Andrew Lounsbury’s are intentional. For 39 years, he’s been an elevator operator at the Hotel del Coronado, a throwback job in a ...

The artist Typoe stands in his installation ‘Getting Up’ in the elevator at Casa Claridge’s in Miami. Hotels are upgrading their elevators to make the move between floors memorable and fun. WSJ’s ...

Elevator. And no, I'm not referring to the cage we step into that occasionally gets stuck between floors and always plays bad recorded music. Elevator is the name coined for Hilton's career ...