Citrix Systems Inc.s GoToAssist 7.0 is a handy managed service for providing virtual on-site support. GoToAssist 7.0 allows organizations of any size to efficiently provide quality tech support while ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

End users running Mozillas Firefox browser have to install the Java SE Runtime Environment to get the GoToAssist broker, a temporary agent to work on their systems. IE users will see some download ...

Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

The obvious answer is that it depends entirely on the particular managed service solution an organization has in place. For solution providers looking for a robust managed service solution that offers ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Frost & Sullivan, a leading research and growth consulting firm, has named Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), the market leader ...

GoToAssist puts all the essential tools needed to respond to this challenge in one place and delivers it all from the cloud," said Elizabeth Cholawsky, GM and VP, IT support at Citrix. "The end user ...

My company is looking to purchase some sort of remote support software to use for helping clients with technical issues.<BR><BR>Bomgar looks nice, but it sure is expensive. I know there are hosted ...