Intercom plans to expand Fin beyond customer service into sales and marketing—positioning it as a direct competitor to Salesforce's Agentforce vision, which aims to provide AI agents across the custom ...

We charged for outcomes with Fin…we’re charging when we did the work properly, and we weren’t charging when we didn’t,” says Des Traynor, Intercom co-founder and chief strategy officer, to host Anurag ...

Start-up distributor Unfold has been appointed as Intercom’s authorised distributor in Australia and New Zealand, expanding ...