Recently, EMA has been seeing several new products described as “IT process automation” solutions. These products cover quite a broad territory with both small and large vendors claiming that their ...

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...

Last week, Mary Anne Winniford wrote about IT process automation as a mixture of sub-markets that, as a group, are helping to move some IT organizations towards superior levels of operational ...

Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

Governance cannot be an afterthought when AI systems are capable of making decisions and triggering downstream actions.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...

In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script-heavy and limited tool that was almost exclusively used ...

Since the earliest days of the Industrial Revolution, humans have feared machines taking over their jobs. One can argue that mechanization erased some jobs, but it shifted the nature of work rather ...

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