If you’ve ever dealt with a mother-in-law (or some other hard-to-please Patty!) who says something is "Totally fine!" when it clearly isn’t, been on the receiving end of the silent treatment, or been ...

Romantic relationships require clear communication to thrive, yet millions find themselves entangled with partners who express frustration through indirect means. Passive-aggressive behavior — the art ...

If you have ever walked out of a meeting questioning your memory, your judgment, or even your value, you are not alone. You might be experiencing gaslighting or passive-aggressive behavior at work.

Have you ever gotten an email from a coworker that felt a little snarky? One that made you wonder, what did they mean by that? The problem with the written word is that it lacks context and inflection ...

To stop passive aggression—in yourself or others—remember these words. As someone who runs a small business, I’ve dealt with my fair share of passive-aggressive behavior. You know what I’m talking ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say anything deliberately cruel. And yet, there are phrases that slip out of ...

Dating someone who communicates through eye rolls, silent treatment and backhanded compliments feels like trying to solve a puzzle where half the pieces are missing. You’re constantly walking on ...

It’s a fact of the 21st century that most of us, adults and kids alike, are connected to each other 24/7. The question is: Can all of this technology leave us more disconnected than ever before? As ...

You might think I’m talking about my partners, employees, or customers–and I am. But I’m also talking about myself. That’s right. A few years ago, I discovered that I had a nasty habit of being ...