It's a Friday night and you've just entered the doors of your favorite new neighborhood haunt. Glasses are clinking, forks are en route to hungry mouths, drinks are flowing. Servers and bussers move ...

If you buy something from a link, Vox Media may earn a commission. See our ethics statement. When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her ...

Our industry's challenges — whether transaction decline, competitive density, or rising costs — are not new. What has changed, however, is the increasing reliance on technology to tackle these issues.

Restaurants across America are teetering on a precipice. Four years after the devastation of pandemic shutdowns, the industry is still in crisis and the experience of dining out is rapidly ...