Retail executives remain pessimistic and expect online fraud to continue being problematic.

Retailers are implementing AI through software companies like Happy Returns and Narvar to detect return fraud and issue ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Retail returns are a massive $850 billion problem by 2025, ...

Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Spotting designer knockoffs is now easier than ever. French luxury brand Lacoste is using Vrai, an AI ...

As the holiday shopping season comes to a close, retailers are bracing for an estimated $150 billion in returns. However, a Kane in Your Corner investigations finds that some merchants are cracking ...

Identity theft is a growing concern, and as tax season approaches, there’s increased risk that people will be victims of tax return fraud—when scammers attempt to file under other people’s names and ...

Consumers returned nearly $900 billion worth of merchandise in 2024. While returns are considered a routine cost of doing business, return fraud is on the rise, leading retailers to turn to artificial ...

The Supreme Court refuses to resolve whether innocent taxpayers can face unlimited IRS audit when return preparer commits ...

Lacoste is using AI tech Vrai to detect counterfeit returns. Return fraud costs retailers billions, with billions lost globally. Amazon and other retailers face scams exploiting return policies for ...