NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

LONDON & NEW YORK--(BUSINESS WIRE)--Smart Communications™, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud data archive company ...

Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...

PLDT Inc., Smart Communications Inc. and Dito Telecommunity Corp. signed a memorandum of understanding (MOU) to pursue strategic and reciprocal resource-sharing initiatives aimed at expanding network ...

Smart Communications’ latest State of Customer Conversations report found that only 54% of customers are satisfied with the omnichannel experiences provided by their financial services, insurance, and ...

Telco leaders PLDT Inc. (PLDT) and Smart Communications, Inc. (Smart) have joined forces with the Public Relations Society of the Philippines (PRSP) to ...

Smart Communications™, a leading customer engagement technology provider for regulated industries, today released its 2026 Customer Experience Benchmark research findings , the most comprehensive ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Even as the Fourth Industrial Revolution concept has largely been kept out of headlines, the ...