During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Utilities have spent nearly $6 billion to install roughly 12 million smart meters at homes and businesses across PJM Interconnection, the biggest U.S. energy market. These devices are meant to help ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

BUFFALO, N.Y. (WKBW) — Throughout the summer 7 Problem Solvers has been going through your calls and emails about higher than usual NYSEG energy bills. Most of the NYSEG customers said their bills ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

MILLIONS of households will receive faster compensation when they have issues with their energy supplier under new government plans. The measures will strengthen the Energy Ombudsman, which is a ...

While any compensation for dodgy smart meters is good news, Katy Ward believes current reimbursement offers simply don’t measure up. As most of our readers will know, we have long been critics of the ...

Smart meter rollout faces financing challenges due to its unclear classification, hindering India's energy transition and investment potential.

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

The era of smart meters is here, and the electricity department is rapidly rolling them out to every household. The biggest ...