I spoke with Bob Sutton about his new book, The Friction Project. Sutton is an organizational psychologist and best-selling author who studies leadership, innovation, organizational change, and ...

Stanford’s Bob Sutton and Huggy Rao on how to boost efficiency and satisfaction while also improving innovation and decision-making. Organizations too often subject their employees and customers to ...

There's a peculiar blind spot that develops as we climb the leadership ladder: We become experts at working around problems rather than solving them. That clunky approval process? We know exactly how ...

What do you do when you feel like your entire life is friction? When everything is hard, heavy, and uphill? It would not help us to pretend that optimizing our morning routines will fix the world's ...

Unpopular opinion incoming: life really was harder 20 years ago. Sure, we might have had relative economic and geopolitical stability back then, but spare a thought for Craig David. The poor guy was ...