Primary care practices refer patients to specialists, ancillary healthcare clinicians, labs and screening facilities, and elsewhere. Making the referral process easy for patients increases the chances ...
The New SOPS Nursing Home Survey Version 2.0: Updates, Insights, and Implementation (58:12) About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture (SOPS) are a suite of ...
Resource: Quality Improvement Essentials Toolkit This toolkit consists of 10 tools and templates—with instructions and examples—for primary care practices to use for quality improvement (QI) projects.
No matter how well you manage the customer service at your organization, problems are inevitable. Some may be serious, some may be minor, but they all play a role in shaping the member's or patient's ...
Note: Resources on this page were used in testing the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families. The materials were ...
The EvidenceNOW Model for supporting primary care practice improvement originated from a multiyear AHRQ grant initiative designed to advance the adoption of clinical and organizational evidence in ...
The list of valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures are refined, introduced, and retired. The National Quality Forum has endorsed nearly 200 ...
"A lot of times patients come in and say, "I take a white pill or I take a purple pill or a green pill" and I have no idea what it is or how much they are taking. This strategy helps to improve ...
Hospital Admission Versus Readmission Costs, 2020 (PDF, 759 KB) ...
Resource: Capturing High Quality Electronic Health Records Data to Support Performance Improvement (PDF, 2.3 MB, 73 pages) ...
Before initiating antibiotics it is important to pause and review all relevant clinical and laboratory data and then weigh the potential benefit versus harm of initiating antibiotic therapy. Moment 2: ...
The change management process must be carefully and strategically organized to attain widespread acceptance. To achieve an environment truly committed to patient safety, a successful TeamSTEPPS ...