ITIL Framework 101 - Key Concepts
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YouTubeMimir Learning English
ITIL Framework 101 - Key Concepts
You can recite the ITIL guiding principles but you still may not understand what holds it all together. Here's the full system and why most teams get it wrong. 🧵 ITIL isn't "a set of processes for IT teams". It's an integrated value system designed to help any organisation create and sustain value through digital products and services. The ...
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